CCI orders probe into IndiGo over alleged abuse of dominance after mass flight cancellations
CCI has observed that passengers were “left with no real choice but to accept last-minute cancellations” and were forced to seek alternatives “at significantly higher prices”. Given IndiGo’s dominant position, consumers were “effectively locked in and lacked viable alternatives.” In a 16-page order dated 4 February, the CCI has directed the Director General (DG), the … Read more