Hotels, restaurants can’t force consumers to pay service charge, orders CCPA

The Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charge automatically or by default in bills. It will be completely up to the customers to pay any amount as tip and eateries cannot directly or indirectly levy any charge more than the rate of food items. “Hotels, restaurants can’t … Read more

CCI orders to investigate Zomato, Swiggy over neutrality

The order comes months after the National Restaurant Association of India (NRAI) asked the Competition Commission of India (CCI) to investigate the companies for breaching platform neutrality by providing priority to the exclusive contractors. Key points to note – NRAI represents more than 5,00,000 restaurants across India. Other than complaints about platform neutrality, complaint by … Read more

Zomato invests into a Kitchen Equipment Start-up. Segment seems interesting.

Zomato has announced fresh investment into Mukunda Foods Private Limited (MFPL). Key points to note: MFPL, founded in 2012 is into the design & development of automated kitchen food equipment. It’s current product portfolio includes – deep fryers, rice/ noodle/ pasta maker, chinese food, dosa maker and grilling machine. It’s products are more technologically advanced, … Read more

Zomato does an Info edge. Gets into start-up investing

Zomato along with it’s Q2 FY 22 results also announced that it has committed $275 mn across four start-ups in the last 6 months and will deploy another $1 billion over the next one to two years. Four investments of $275 mn – $100 mn for 9.3% stake in Grofers $50 mn in Curefit along … Read more