IRCTC withdraws tender to monetise customer data over privacy concerns

The Indian Railway Catering and Tourism Corporation (IRCTC), due to privacy concerns, withdrew a contentious tender for the employment of a consultant to monetise its passenger and freight customer data, officials said on August 26. The railroads’ ticketing and catering division told Congress leader Shashi Tharoor’s Parliamentary Standing Committee on Information Technology that it was … Read more

Ministry of Railways announces 50:50 convenience fee share from IRCTC

In an after market surprise announcement, Indian Railway Catering & Tourism Corporation (IRCTC) announced that Ministry of Railways has conveyed it’s decision to the Company that it will have to share 50% of the convenience fee with the Ministry w.e.f. November 1, 2021. IRCTC collected convenience fee of Rs 299 crore in FY21. However, this … Read more